Every customer signal in one place, connected to your roadmap.
Customer intelligence lives in too many places: support tickets in one tool, call recordings in another, ideas in a portal, competitive signals from the web. Nobody synthesizes it. It ends up in a quarterly review deck that influences the wrong quarter's roadmap.
Releap ingests signals from every channel — support, call recordings, ideas submissions, Datadog observations — classifies them, and makes them visible in the planning context where product decisions happen.
Key capabilities
Multi-channel ingestion: support, calls, ideas, observability
Classification by feature area, sentiment, signal type
Customer-linked requirements on epics
Competitive signal cross-referencing